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SIGNALIGENT

Refunds and Cancellation

Cancel any time

Cancel on the billing page or in the Paddle customer portal. Monthly plans end at the end of the paid month, yearly plans at the end of the paid year. You keep access until then.

Refunds

Paddle.com processes refunds as our reseller. Fees for a billing period that has started are not refunded, not even pro rata, except:

  • we terminate the Agreement without cause or discontinue the service;
  • a change materially reduces your paid plan and you cancel because of it (section 4 of the Terms);
  • you object to a change of the Agreement and it ends because of that (section 21 of the Terms);
  • a failure on our side made the service unusable for a substantial part of the period;
  • the law or Paddle's buyer terms require a refund.

Send refund requests to pd@yachtaddress.com within 30 days of the charge. Refunds go back to the original payment method.

Business customers only

Signaligent is sold to businesses only, so the statutory withdrawal right for consumers does not apply.

Last updated: 16 October 2026.